Support
We're here to help drivers and the companies they work with.
Contact us
Email info@dieselgoose.com. We usually reply within one business day.
Include the email you sign in with and, if it's about a job, the route name and date.
I signed up but don't see any routes
Routes only appear after a company approves you as a driver. Give the company you drive for the email address you signed up with, and ask them to approve you. Once they do, your assigned routes show up on the Routes tab.
I didn't get the confirmation email
Check your spam or junk folder for an email from Diesel Goose. Open the link on the phone where the app is installed. If it still doesn't arrive, email us and we'll help.
I forgot my password
Email us from the address on your account and we'll help you get back in.
A job's address or details are wrong
Jobs come from the company that dispatched them. Contact your dispatcher to correct it; the change shows up in the app automatically.
Deleting your account
In the app, open Profile and tap Delete account. This permanently deletes your account, profile photo and receipts. You can also email us to ask for deletion.